Privacy Policy

This Privacy Policy explains how Questira collects, uses, stores, and protects information related to accounts, campaigns, quests, and platform activity.

1

Information We Collect

Account and participation data

Questira may collect account details such as username, email address, linked wallet address, connected social account identifiers, submitted proof, profile details, campaign participation history, and moderation actions associated with your use of the platform.

2

Technical Data

Security and service operations

We may process technical information required to operate and protect the platform, including session state, device or browser signals, IP-related request context, and abuse-prevention or moderation-related records.

Use

Why data is processed

We use information to create accounts, manage sessions, support campaign participation, verify quests, detect abuse, respond to support requests, and improve platform reliability.

Integration

Connected services

If you connect external services such as X, Discord, or wallet providers, Questira may receive identifiers or tokens required to complete authentication, profile connection, or task verification flows.

Support

Communications

When you contact Questira, we may use the details you provide to investigate issues, answer questions, and maintain an auditable support history for safety and operational purposes.

3

Sharing

When data may be disclosed

To campaign operators where your participation, proof, or status is necessary to run a campaign
To service providers that support hosting, infrastructure, security, or communications
To comply with legal obligations, platform safety requirements, or abuse investigations
To protect Questira, users, operators, or third parties against fraud or misuse

4

Retention

How long information is kept

Questira retains information for as long as necessary to provide the service, maintain campaign history, support moderation and fraud prevention, comply with legal obligations, and preserve legitimate business records. Retention periods may vary by data type and risk profile.

5

Security

Protection measures

We apply reasonable technical and organizational measures to reduce unauthorized access, misuse, and harmful activity. No online system can guarantee absolute security, but Questira is designed to reduce avoidable exposure and abuse.

6

Your Choices

Access, correction, and account updates

You may be able to update profile information directly through your account. For additional privacy questions, account assistance, or support-related requests, you can contact Questira through the support channels provided on the platform.

7

Contact

Questions about privacy

If you have questions about this Privacy Policy or how Questira handles platform data, please contact the team through the official support flow.

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