Contact Support

Whether you are a campaign operator or a participant, this page is the support hub for access issues, verification problems, proof reviews, leaderboard questions and campaign setup guidance.

Operators

Campaign support

Help with launch setup, modules, recurring quests, reward methods, moderation flow and public visibility.

Members

Participation support

Assistance for wallet sign-in, profile links, quest submission status, pending proof questions and rewards.

Technical

Integration support

Troubleshooting for provider connections, webhook tests, API callbacks and platform-level task verification.

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Primary Channels

How to reach the team

Email: support@questira.io
Best for: support cases that need context, links and screenshots
Include: campaign name, quest title, username, wallet address and issue summary
Use cases: rejected proof reviews, reward disputes, access problems, broken verification flows

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Before You Contact Us

Fast self-check list

Make sure the correct X, Discord or wallet account is connected in your profile
Check whether the quest is manual review or auto verification
Open the FAQ and documentation pages for known flows and expected delays
Gather the quest link and proof details before writing support

Open Email Page Read FAQs

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Send a request

Contact the site admin

Use this form for campaign setup issues, proof review delays, verification errors, access problems, or reward questions.